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OneClick – Our Client Portal

05/06/2025

Rickard Luckin is pleased to introduce our client portal - OneClick. This is a safe communication portal for messaging, document exchange and a host of other features.

In this ever changing world, communication is key and OneClick helps us to keep in contact with you easily, simply and securely.

OneClick is all about connectivity and collaborative working in an increasingly digital world. In particular:

  • It provides a simple to use secure messaging and document exchange facility using proven security technologies and is fully compliant with GDPR regulations. This allows us to dispense with traditional emails and encryption (via Mimecast) in a more efficient and user friendly manner.
  • It allows us to send you documents for approval and for you to electronically sign a document at the click of a button rather than having to print, sign and scan back to us.
  • It allows us to exchange files and documents of unlimited size, in place of our previous Secure Document Exchange.
  • It provides you with a depository for key documents i.e. accounts and tax returns that you can access at will 24 hours, 7 days a week.
  • It allows connectivity directly with your cloud accounting bookkeeping systems.
  • It connects us to your Digital Tax Accounts with HMRC for the efficient completion of tax returns.

Our portal is free to use and available to all clients.

Activation

Please request an activation email with instructions taking you through the setup procedure from your usual Rickard Luckin Director or Manager, or contact Kevin Thomas .

Useful documents

Click on the links below to view our helpful resources:

Find out more
If you have any questions about the above, or would like more information specific to your circumstances, please enter your email address below and we will get in touch:

OneClick Presentation

Watch our video which walks you through the platform and how to get set up.

 

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